Everygame How To Close Your Casino Account
Pause, cool off or fully close your account in a few clicks. Three options, short break, longer break or permanent, laid out plainly.
Pause (Cool-Off)
Short break of twenty-four hours, forty-eight hours, seven or thirty days. Account reopens automatically when the period ends.
Self-Exclusion
Longer break of six months, one year, two years or five years. Account stays closed and cannot reopen during that period.
Permanent Closure
Final closure of the account with no automatic reopening. Available outside any active self-exclusion.
Balance Refund
Any remaining real-money balance is paid out to your verified withdrawal method before closure takes effect.
Email Confirmation
A confirmation email is sent the moment closure is processed so you have a record of the date and time.
Reopening
A standard closure can be reopened by contacting support. A self-exclusion cannot be reopened during the chosen period.
Step 1
Open Your Account
Log in and head to the Responsible Gambling section inside your profile.
Step 2
Pick A Closure Type
Choose between cool-off (short), self-exclusion (long) or permanent closure.
Step 3
Confirm The Period
If you picked cool-off or self-exclusion, select the length. If permanent closure, confirm the action.
Step 4
Withdraw Your Balance
Any real-money balance is paid out automatically to your verified withdrawal method before closure takes effect.
Step 5
Receive Confirmation
An email lands within a few minutes confirming the closure type, start date and reopen date where applicable.
Pause, cool off or close, pick the option that fits
There are three ways to step away from everygame.vip. The lightest is a cool-off, a short, account-wide break of twenty-four hours, forty-eight hours, seven or thirty days. The account locks, no deposits or wagers can be placed, and it reopens automatically the moment the period ends. Cool-off is the right pick if you just need a breather after a long session or a bad result.
Self-exclusion is the longer commitment. The period runs from six months upward to five years and the account stays closed for the full length. Self-exclusion cannot be reversed during the chosen period, that is the point of it. Any remaining real-money balance is paid out to your verified withdrawal method before the exclusion takes effect, so you do not lose access to your own money. Self-exclusion is the right pick if play has stopped being fun or if you want a serious break from the brand.
Permanent closure is the third option. It closes the account with no automatic reopening and is available outside any active self-exclusion. You can reopen later by contacting support and going through a fresh verification check, but the account will not reopen on its own. Permanent closure is the right pick if you are simply done with the platform and want a clean exit.
All three options are available straight from the Responsible Gambling section inside your profile. The flow is plain and short, pick the option, confirm the period if needed, confirm the action, receive the email. Support is on live chat the whole time if you need a hand walking through it.
Will my balance be refunded?
Yes. Any remaining real-money balance is paid out to your verified withdrawal method before the closure takes effect.
Can I reopen a closed account?
A closed account can be reopened by contacting support, unless you closed it under self-exclusion, in which case it stays closed for the chosen period.
Will my data be deleted?
Personal data is retained for the legally required period after closure to meet anti-fraud and tax reporting obligations, typically five to seven years. After that it is deleted.
Can I cool off instead of closing?
Yes. A cool-off period of twenty-four hours, forty-eight hours, seven or thirty days locks the account temporarily and reopens it automatically when the period ends.
Need help with closure?
Live chat agents walk you through it in under five minutes.